Terms & Conditions

Welcome to Snapi Multi-Vendor E-commerce App. These Terms & Conditions govern your use of our platform, including website and mobile application. By accessing or using Snapi, you agree to comply with and be bound by these terms.

User Accounts

To access certain features, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

  • Provide accurate and complete information
  • Do not share your login credentials
  • Notify us immediately of unauthorized access

Vendor Responsibilities

Vendors on Snapi are responsible for listing accurate product information and fulfilling orders.

  • Ensure product quality and authenticity
  • Provide correct pricing and descriptions
  • Process and ship orders on time
  • Handle returns and customer queries professionally

Orders & Payments

All purchases made through Snapi are subject to availability and acceptance.

  • Prices are subject to change without notice
  • Payments must be completed through approved payment methods
  • We reserve the right to cancel or refuse any order
  • Refunds will be processed as per our refund policy

Shipping & Delivery

Delivery timelines may vary based on location and vendor availability.

  • Estimated delivery times are not guaranteed
  • Delays may occur due to unforeseen circumstances
  • Users must provide accurate delivery details

Returns & Refunds

Return and refund requests must comply with our policy guidelines.

  • Products must be returned in original condition
  • Refund eligibility depends on product category
  • Processing time may vary depending on payment method

Prohibited Activities

Users agree not to engage in any of the following:

  • Fraudulent transactions or misuse of the platform
  • Uploading false or misleading information
  • Attempting to hack or disrupt the system
  • Violating any applicable laws or regulations

Intellectual Property

All content on Snapi, including logos, designs, text, and graphics, is the property of Snapi and is protected by applicable copyright and trademark laws.

Limitation of Liability

Snapi is not liable for any indirect, incidental, or consequential damages arising from the use of our platform. We act as an intermediary between buyers and vendors.

Termination

We reserve the right to suspend or terminate your account at any time if you violate these Terms & Conditions.

Changes to Terms

We may update these Terms & Conditions from time to time. Continued use of the platform after changes indicates acceptance of the updated terms.

Governing Law

These terms shall be governed by and interpreted in accordance with the laws of India.

Contact Us

For any questions regarding these Terms & Conditions, please contact us:

  • Email: info@snapi.com
  • Phone: +91-XXXXXXXXXX