Privacy Policy

Welcome to Snapi Multi-Vendor E-commerce App. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website and mobile application.

By using Snapi, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect different types of information to provide and improve our services:

• Personal Information: Name, email address, phone number, shipping/billing address.
• Account Information: Login credentials and profile details.
• Transaction Data: Order history, payment details, and purchase preferences.
• Vendor Information: Store details, product listings, and business information.
• Device & Usage Data: IP address, browser type, device info, and app usage behavior.

How We Use Your Information

We use the collected data for various purposes:

• To create and manage user accounts
• To process orders and payments securely
• To connect customers with vendors
• To improve user experience and platform performance
• To send updates, offers, and important notifications
• To prevent fraud and ensure platform security

Sharing of Information

We do not sell your personal data. However, we may share your information in the following cases:

• With vendors to fulfill your orders
• With payment gateways for secure transactions
• With service providers for analytics and support
• When required by law or legal processes

Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

• Secure SSL encryption
• Protected payment processing
• Regular system monitoring
• Access control and authentication

Your Rights

As a user of Snapi, you have the right to:

• Access and update your personal data
• Request deletion of your account
• Opt-out of marketing communications
• Request data portability where applicable

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings.

Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: info@snapi.com
• Phone: +91-XXXXXXXXXX